Frequently Asked Question

Some of the basic questions about hiring a Virtual Assistant and how VA4REI is different

  • What is a Virtual Assistant?

    Virtual Assistant (VA) is a highly skilled independent contractor who is working remotely from the comfort of their home office. They mostly provide assistance in admin tasks such as paper works, online marketing, data entry, phone calls, website maintenance, and many more.

  • I haven't used VA before, how does it work and what is the process?

    One of our clients wrote a blog about it. Please read this Stop Making Excuses – Virtual Assistants Now Are PRE-Trained For Real Estate Investors

    For more information, please contact us at (321) 200-0155 or send us email at va4rei@gmail.com. We will be glad to help you all the way.

  • How do I track VA working hours?

    The VAs are required to send daily Log-in and End of Day report via email. All of their tasks will be recorded on a Google Spreadsheet that will also be shared with you. You can also choose to share it on Dropbox. This way you can check all their output anytime as long as you have an internet connection.

    The VAs are also required to be online on Skype during the working period by which you can chat or call them anytime. We also have a Manager in charge to check their attendance and check their daily output. In case you have questions or concerns about your VAs, the manager and the support team are always there to assist you.

  • Can the VAs speak good English?

    Yes, the VAs at VA4REI are pre-screened. Most of them came from a booming BPO industry in the Philippines and have had extensive customer service and technical support training.

    Some of them came from a Customer Support company, Technical Support company, Telemarketing company, Email Support Company and other sort of BPO’s industry.

    We are very confident of their communication skills. You may also suggest interview the candidates prior to hiring them.

  • How do I make sure that my information and intellectual property are secure?

    At VA4REI, we consider privacy and information security the MOST IMPORTANT factor in building our relationship with our clients. Prior to employment, the VAs are oriented and required to read the rules and regulation of the company and have them sign a Non-disclosure Agreement.

  • What is the Payment method?

    Payment will be made via www.Paypal.com